The Quality Policy Six Pillars

Customer service is an essential part of the quality process

1. We will conduct our business in an ethical and professional manner.
2. We will only work in your best interests.
3. We are committed to satisfying your requirements and get things right first time
4. We are committed to delivering Business debt recovery on time, to the agreed specification and to obtain your monies.
5. We will analyse all business performance data to ensure that your objectives are being met
6. Should we make a mistake, we will admit it and put things right as soon as possible 

Mission Statement

Our goal is to be the best supplier of Business Debt Recovery and Commercial Debt Collection by delivering our Clients’ a service that combines the best characteristics of determination, probity and persistence to ensure they receive the monies they invoice for.